Accounts Training
Business and Financial Services
The accountancy sector is a vital part of the UK economy and it plays an important role in the financial services industry.
Still, service quality widely differs among accountancy firms and there is a clear lack of customer focus hindering growth in the sector. This is in spite of the fact that the recession has generated a cost-saving culture creating ample opportunity for accountancy firms to increase new business.
However, success later will depend on action now and firms who tackle their ageing workforce and skills shortage are in a stronger position long-term.
[Source: Keynote 2009]
For more information on the Business and Financial Services sector please search the Financial Services Sector Skills Council www.fssc.org.uk/
Business Development Team
- Louise Orrell is a certified accountant technician and has worked in service and manufacturing industries for several years.
Prior to moving into training and education five years ago, Louise was the finance manager to a group of nursing homes. Now Louise consults on training related to financial and management accounting for The Warrington Business School for local businesses. She holds a BA Honours degree and is a qualified teacher and assessor. - Jo Sweenie leads on customer service training for the business school along with providing support to current and prospective customers alike and general office management. She is a qualified Customer Service assessor and has a background in the commercial sector and in civil service in a variety of administration roles.
