The Warrington Business School continually aim to meet and exceed the needs of our customers. We conduct regular research to ensure our customers our satisfied with the service that The Warrington Business School provides. Please see below our actions to your comments. Everything we do is about helping our customers develop their people and improve their performance.
| You Said | We Did |
| 75% said the Training course has improved the performance of their business. | For the remaining 25% The Warrington Business School provided Account Managers to all employers and trained them on each course benefits to support employers. |
| 84% said the effectiveness of their staff had improved. | We improved the partnership approach to develop and tailor training to meet organisation needs. |
| 88% said communications are helpful. | To continue to improve communications The Warrington Business School provided designated Account Managers to each employer, launched a new website, created Employer Handbooks and course overviews to distribute prior to training. |
| 80% said they were informed about how their employee was being assessed. | To improve this percentage, The Warrington Business School enforced Learner reviews and Manager updates. |
| 85% said The Warrington Business School are effective at making employers aware of our services. | To continue to improve the awareness of our services The Warrington Business School provided designated Account Managers to each employer, launched a new website, created employer handbooks and course overviews, conferencing and network events. |